The course aims to impart basic knowledge and skills and familiarize the students with theory and practices of the travel industry. It studies the role of the Travel Agency and Tour Operator in the Tourism Industry, leading to a better understanding of the trade and its internal workings. It also includes topics such as tools for destination management as well as a travel agency and tour operator’s organization and functions. The course aims to provide comprehensive information about the intricacies of tour packaging and programming, it will help students understand various methods of designing tour packages and programming for more value addition to the customers.
tourism20150818-1.jpg- Teacher: Centrum Cantal
- Teacher: Anna Margarita de Leon
This course deals with the expanded materials on the internet and other digital media and brand information on e-business (including e-communications, banners and e-mail, permission marketing) also includes e-commerce (online merchandising and usability and navigation websites) and e-services (online customer service, live operators, on line chats) linking with call centers up to the minute coverage of data base marketing, including data mining in database expanded coverage of consumer privacy, issues new information on customer relationship marketing and tele-services.
download.jpg- Teacher: Arjhel Domingo
The student will learn the necessary knowledge, develop the various skills and cultivate the proper attitudes needed for the delivery of quality service of food and beverage operations in hotels and restaurants. Topics include the following: Clean and tidy bar and food service areas; Develop and maintain food and beverage product knowledge; Manage the responsible service of alcohol; Prepare and serve cocktails; Prepare and serve non-alcoholic beverages; Provide a link between kitchen and service area; Provide advice to patrons on food and beverage services; Provide food and beverage services; Provide room service; Provide silver service; Take food orders and provide courteous table service; Manage intoxicated persons.
LMS.png- Teacher: John Paolo Nagaño
- Teacher: June Jay Irvin Pula
The goal of this course is to inspire students to actively learn the principles of risk management. Students will be prepared to work in a business, having gained an awareness of the challenges (possible risks and hazards), tools, and methods for developing and implementing a risk management program. Students will gain knowledge, skills, and values in the fundamental principles of safety, security, and sanitation in the tourism and hospitality industries. Special topics that support in risk management implementation include: The importance of risk management in the hospitality and tourism industries; the concept of safety, security, and sanitation; fundamental workplace safety and health standards; hospitality and tourism safety compliance; safety for guests and visitors, employees, and business facilities; business facility sanitization for food and drinks; crisis and emergency preparedness; and disease prevention.
- Teacher: Kelvin Julius Nueda